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Simple, Transparent Pricing

Start with a free 14-day trial. No credit card required. Choose the plan that fits your business when you're ready.

Starter

Perfect for small businesses getting started with feedback

$49/month
Start Free Trial

14-day free trial included

Most Popular

Professional

For growing businesses that need more power and capacity

$99/month
Start Free Trial

14-day free trial included

Enterprise

For large organizations with custom needs

Custom

Tailored to your needs

Compare Plans in Detail

Every feature across every plan — so you know exactly what you're getting

Features
Starter
Professional
Enterprise
Feedback Collection
Locations

Each location represents a physical site (e.g., a restaurant, hotel, or retail store). Locations are the gating dimension — each one can have unlimited feedback points.

3
15
Unlimited
Feedback points

Each feedback point is a unique feedback form within a location — with its own QR code, custom question, and analytics. Unlimited on all plans.

Unlimited
Unlimited
Unlimited
Responses per month

The total number of customer feedback submissions you can receive across all your feedback points each billing month

1,000
10,000
Unlimited
QR code generation

Generate QR codes that link directly to your feedback form

Printable QR code PDFs

Download branded PDF sheets with QR codes for printing

Custom rating labels

Customize the labels for each rating level (e.g., "Very Unhappy" to "Very Happy")

Optional customer contact collection

Let customers choose to share their name, email, or phone with their feedback

Spam protection

Built-in honeypot and rate limiting to prevent fake submissions

Kiosk mode

Deploy feedback forms on shared tablets or kiosks with auto-reset between submissions

Smart Review Booster

Redirect happy customers (4-5 star ratings) to leave reviews on Google, Yelp, TripAdvisor, and more

Social Proof Cards

Generate branded social media images from customer feedback for Instagram, Facebook, LinkedIn, and X

Analytics & Reporting
Real-time analytics dashboard
Response trend charts

Track how feedback changes over time with line and bar charts

Rating distribution breakdown
CSV data export

Export all response data including comments, contact info, and follow-up status

Shareable analytics links

Generate read-only links to share feedback results publicly

QR code scan tracking

Track total scans, unique visitors, last scan date, and scan-to-feedback conversion rates for each QR code

Response Management
Comment search & filtering

Search through comments and filter by rating, contact info, notes, and follow-up status

Internal notes on responses

Add private notes to any response — only visible to your team

Follow-up status tracking

Track whether you've followed up with customers who requested contact (Needs follow-up → Contacted → Resolved)

Feedback instance archiving

Archive old feedback points to keep your dashboard organized

Alerts & Notifications
Email alerts

Get notified when you receive negative feedback or hit response thresholds

Threshold-based notifications

Set custom thresholds for alerts based on rating counts within time windows

Contact request notifications

Get notified when a customer requests to be contacted about their feedback

Branding & Customization
Custom brand colors

Customize primary and accent colors on your feedback forms and reports

Logo upload

Add your business logo to feedback forms, QR code PDFs, and email notifications

Custom display name

Show your business name on feedback forms instead of the default

White-label options

Remove all Feedback Guardian branding for a fully branded experience

Team & Collaboration
Team members
Unlimited
Unlimited
Unlimited
Role-based access

Admin and Viewer roles to control who can manage settings vs. view data

Email-based team invites
Support
Email support
Priority support & SLA
Dedicated account manager

Billing & Plan FAQ

Common questions about pricing, billing, and plan features

Ready to Start Collecting Feedback?

Try Feedback Guardian free for 14 days. No credit card required.